Rental Terms
All vehicle rentals in Thornton Heath are governed by a Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance information, charges, and your obligations regarding the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Thornton Heath requires:
- To hire a vehicle in Thornton Heath, you must be at least 21 years old, though some vehicle categories may have different age requirements, including extra fees for drivers under 25. A valid, full driving licence appropriate for the vehicle type is necessary, held for the duration outlined in the Rental Agreement. Valid identification and proof of your current address are required, along with payment information and a security deposit. Additional criteria may be specified in the Rental Agreement.
3. Reservations and Payments
- Reservations can be arranged via our website, by phone, or directly at our Thornton Heath office. To confirm your booking, a deposit may be necessary. The remaining balance and security deposit are usually payable upon vehicle pick-up. All prices are listed in British Pounds (£) and include VAT where applicable. We accept all major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection in Thornton Heath, it is important to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be prepared and must be signed by both parties. The vehicle should be returned in the same condition it was collected, accounting only for normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure the vehicle’s fuel level matches the level at pickup; refueling fees will apply if it is returned with less fuel. Late returns may result in additional charges, so please notify us promptly if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or other charges accrued during the rental period, along with an administration fee.
Insurance and Liability Terms
- All rentals in Thornton Heath include basic third-party insurance. Comprehensive coverage details and excess amounts are outlined in your Rental Agreement. Options for additional insurance are available, which can limit your financial liability. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess amount unless you have opted for extra coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of your insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show up may incur additional fees.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, or engaging in off-road driving. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. Additionally, the vehicle must not be used for purposes it is not designed for, and passenger or weight limits must not be exceeded. Driving outside the agreed geographical boundaries without prior permission is also prohibited.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Thornton Heath will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will be capped at the rental amount paid in the last 12 months. This does not affect our liability for death or personal injury due to negligence or for any fraudulent activities.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will be addressed in the exclusive jurisdiction of local courts.
10. Updates to Terms
We reserve the right to update these Terms as needed. Changes take effect immediately upon publication on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Thornton Heath Car Hire Services
Thornton Heath, CR7 8JA, UK
Contact Number::
442031510818